How Prime AT&T Saved $250,000 Per Month on Electricity Costs

Client: Prime Communications, the largest, privately-held AT&T Authorized Retailer
Footprint: ~2,000 locations, with 7000+ employees

Results Summary:

  • Saved 20% on HVAC maintenance and energy costs.
  • Management control over (and granular insight into) energy usage and costs.
  • One-year ROI on Mysa HQ costs.

The Business Challenge

To provide consistent comfort across all locations, Prime Communications’ AT&T retail facility HVAC units were constantly running (whether or not each location was open), resulting in high electricity bills that strained their operating expenses. With no centralized energy management system in place, control was at the store level. Busy staff had to “remember to check” that everything was turned off or set correctly before closing – an extra responsibility that was too often forgotten. Leaving their HVAC systems running added unnecessary wear and tear, resulting in system failures and hefty maintenance bills.

With thousands of locations across North America, Prime Communications needed:

  • HVAC control and visibility across their entire portfolio
  • To reduce/prevent thermostat tampering
  • The ability to prevent unnecessary HVAC use during closed hours
  • To significantly reduce their energy usage and costs
  • A cost-effective energy management solution with a fast ROI

The Mysa HQ Solution

Mysa HQ was implemented nation-wide in over 2,020 sites (2,910 devices installed) enabling the
client to define schedules at a national, regional, and site level to effectively manage HVAC usage. Management easily monitors heating, cooling, and energy usage in dynamic visual graphs in the Mysa HQ platform to manage consumption more effectively.

Thermostat Full & Partial Lockouts

  • Mysa HQ’s lockout feature gives the client control over if, and when, employees can change store temperatures at the thermostat, with pre-set ranges and times, ensuring consistent customer comfort and management confidence that store HVACs aren’t running unnecessarily.

Remote Thermostat Monitoring

  • With Mysa HQ, the client logs in to their custom portal to view real-time, portfolio-wide thermostat status, including thermostat overrides by employees at the store-level. They can now identify issues with employee or customer comfort, in which stores overrides are being applied most frequently, and which HVAC units may require maintenance – preventing costly electricity bills and avoiding system maintenance issues.

Thermostat Grouping & Scheduling

  • Mysa HQ’s grouping feature enables the client to group thermostats together by function, and apply different schedules to front and back rooms. If operating hours change, the grouped thermostats can be adjusted remotely by the client with just a few clicks, resulting in measurable time and energy savings over manually adjusting individual thermostats at store-level.

Since implementing Mysa HQ, our energy costs across 2,000+ locations dropped $250,000 per month. The platform is convenient and easy – we’re able to set a schedule and forget it, no more worrying about stores running their HVAC overnight. Mysa HQ keeps us comfortable and our operational overhead under control.”

- Othniel King, Director of Operations
Prime Communications

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